Helio Spark Shams Necklace

Refund Policy

   – We accept returns and exchanges within 14 days of the delivery date.

   – To be eligible, items must be unused, in their original condition, and with all tags and labels attached.
Refund Policy content

– To initiate a return or exchange, please contact our customer service team at Support@LevaiandLoris.com or through WhatsApp within the 14-day period , Provide your order number, the item(s) you wish to return or exchange, and the reason for return.

   – Refunds will be issued to the original payment method once the returned items are received, inspected, and deemed eligible for a refund.

   – Customers are responsible for return shipping costs & Original shipping fees are non-refundable.

   – If you wish to exchange an item, please indicate the new item you would like in your return request please note that Exchanges are subject to product availability and Customers are responsible for exchange shipping costs.